Patients
A roster with status — Active, New Intake, Needs Follow-Up, Paused — protocol summary, assigned clinician, last visit, and next appointment in one table.
For peptide & longevity clinics
Stop running your clinic on group texts and spreadsheets.
Tidel Wave Health gives your med spa a single place to see who's due, what they're on, and what happens next — from the first intake link to the next appointment, with every role in sync.
Built for clinics & med spas
Role-scoped & audit-logged
Not an EMR or prescriber
Live in a day — no IT lift
Wednesday · Apr 22
Today’s queue
Search roster
All
Active
128
Intake
6
Follow-up
14
Paused
9
Patient
Status
Assigned
Action
JJordan A.
New Intake
Front desk
Review intake
PPriya M.
Follow-Up
Dr. Lewis
Book recheck
MMarcus T.
Active
Coordinator
Confirm appt
EElena R.
Paused
Dr. Okafor
Re-engage
AAsha K.
Active
Dr. Lewis
Send protocol
ProtocolsRecovery & repairMetabolic resetLongevity baseline
Front desk online
Built for private clinics, concierge medicine, and longevity med spas
Inside the workspace
The tools your front desk and providers reach for daily.
Protocol templates
Save your clinic's standard protocols and popular stacks once, with category, educational rationale, and safety notes — internal references, not prescriptions.
Appointments
Calendar and list views by clinician and patient, with appointment type, status, notes, and follow-up tasks you can create from any visit.
Intake requests
Send a share link; prospective patients submit goals, history, and preferences with consent — landing straight in your queue. No full account is created.
Clinic analytics
Active patients, intake volume, follow-up completion, and clinician workload — operational insight without spreadsheets or a separate BI tool.
Marketplace requests
Track product requests from New to Fulfilled with a vendor placeholder and an assigned team member — an internal tracker, never a checkout or storefront.
How it works
Three steps from scattered tools to one clinic workspace.
1
Create your clinic
Set up your workspace and invite owners, providers, and front-desk staff under one plan. Roles decide who sees what — no separate accounts, no IT project.
2
Load protocols & roster
Save your standard protocol templates and popular stacks, then build your patient roster — even before anyone fills out an intake form.
3
Work the queue
Triage intake, book appointments, assign follow-up tasks, and review clinic analytics — with every action role-scoped and logged.
Every role, one screen
Owners, providers, and front desk — finally in the same place.
Each role sees exactly what it needs, patients stay in the loop through a simple secure dashboard, and the handoffs between visits stop falling through the cracks.
For owners & operators
The whole clinic at a glance: active patients, new intake, upcoming appointments, follow-ups due, and a revenue-and-request snapshot.
For clinicians & providers
Protocol templates, popular stacks, and patient detail with internal notes and intake materials — references that support your judgment, never replace it.
Explore the clinic dashboardFor front desk & coordinators
The daily queue, start to finish: triage intake, book and confirm appointments, track product requests, and keep follow-up moving.
From operators like you
Trusted by the operators who run premium clinics.
“We were running peptide care out of a shared inbox and a calendar. Now intake, the day's queue, and every patient's protocol live in one place — the front desk works follow-up without me chasing them.”
Med spa
Operator · Peptide & wellness med spa
“Templating our protocols and stacks means a new provider is productive on day one. It's an operations layer, not an EMR — exactly the scoped tool we were looking for.”
Longevity clinic
Medical director · Longevity practice
Questions
Everything you might be wondering.
How do prospective patients reach us?
Send a secure intake link or share a clinic-wide form. Patients submit goals, history, medications, allergies, and a preferred appointment time with consent — and the request lands in your clinic queue. No full patient account is created.
Is Tidel Wave Health an EMR or a prescribing tool?
No. It's a clinic operations workspace for oversight, scheduling, and follow-up — not a replacement for clinical judgment or a system of record. It never prescribes, diagnoses, or dispenses.
Can we manage patients who haven't connected yet?
Yes. Build a clinic roster, save protocol templates and popular stacks, and schedule follow-up appointments for patients by name before they ever accept an invite — then link them automatically when they join.
What can the dashboard do?
Run a daily clinic queue, manage a patient roster with status and follow-up tracking, save reusable protocol templates and popular stacks, triage intake and marketplace requests, and review clinic analytics.
Does every staff member need their own paid account?
No. Your clinic plan includes up to 25 team seats. Invite any email — clinicians or front-desk staff — and they get access under your subscription. Staff never buy a separate account.
How is patient data protected?
Access is role-scoped and audit-logged at the database level — every sensitive read is recorded. Roles (Owner, Admin, Clinician, Front Desk) scope what each member can see.
Who owns compliance and clinical responsibility?
You do. Tidel Wave Health provides operational tooling and internal educational references; final clinical, legal, pharmacy, and compliance decisions are made by the operating clinic and its licensed clinicians.
Begin
Bring the whole clinic into one calm tide.
Spin up your workspace, invite your team, and load your protocols — you'll be working the queue the same afternoon.
Live in a day · No IT lift · Cancel anytime